Hewers https://www.hewers.co.za/ Crisis Communication and Reputation Risk Management Thu, 08 May 2025 19:43:28 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.9.4 https://www.hewers.co.za/wp-content/uploads/2024/02/cropped-Hewers-Crisis-Communication-32x32.png Hewers https://www.hewers.co.za/ 32 32 How to respond when disinformation affects your brand https://www.hewers.co.za/how-to-respond-when-disinformation-affects-your-brand/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-respond-when-disinformation-affects-your-brand Thu, 08 May 2025 19:35:46 +0000 https://www.hewers.co.za/?p=1177 “In a digital world where lies travel faster than truth, silence is not a strategy.” – Neeran spoke to News24 about the rise of disinformation.

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]]> Video: The effective apology https://www.hewers.co.za/video-the-effective-apology/?utm_source=rss&utm_medium=rss&utm_campaign=video-the-effective-apology https://www.hewers.co.za/video-the-effective-apology/#respond Wed, 06 Mar 2024 12:58:27 +0000 https://www.hewers.co.za/?p=652 This extract on making "the effective apology" was part of a webinar presented by Neeran Naidoo to the IARCC.

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]]> https://www.hewers.co.za/video-the-effective-apology/feed/ 0 Video: AI and Crisis Communication https://www.hewers.co.za/video-ai-and-crisis-communication/?utm_source=rss&utm_medium=rss&utm_campaign=video-ai-and-crisis-communication https://www.hewers.co.za/video-ai-and-crisis-communication/#respond Wed, 06 Mar 2024 11:22:14 +0000 https://www.hewers.co.za/?p=630 This extract on "AI and Crisis Communications" was part of a webinar presented by Neeran Naidoo to the IARCC.

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]]> https://www.hewers.co.za/video-ai-and-crisis-communication/feed/ 0 Video: Understanding and Averting Reputation Risk and Crises https://www.hewers.co.za/video-understanding-and-averting-reputation-risk-and-crises/?utm_source=rss&utm_medium=rss&utm_campaign=video-understanding-and-averting-reputation-risk-and-crises https://www.hewers.co.za/video-understanding-and-averting-reputation-risk-and-crises/#respond Thu, 12 Jan 2023 08:10:00 +0000 https://www.hewers.co.za/?p=417 Dr Dominik Heil presented this webinar hosted by the International Association of Risk and Crisis Communications.

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]]> https://www.hewers.co.za/video-understanding-and-averting-reputation-risk-and-crises/feed/ 0 A botched apology is wasting a crisis https://www.hewers.co.za/a-botched-apology-is-wasting-a-crisis/?utm_source=rss&utm_medium=rss&utm_campaign=a-botched-apology-is-wasting-a-crisis https://www.hewers.co.za/a-botched-apology-is-wasting-a-crisis/#respond Tue, 12 Oct 2021 13:41:00 +0000 https://www.hewers.co.za/?p=329 Everyone has to apologise at some stage. This article by Neeran Naidoo, Hewers’ CEO and Partner, deals with an effective apology.

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]]> https://www.hewers.co.za/a-botched-apology-is-wasting-a-crisis/feed/ 0 Communicating trust in uncertain times https://www.hewers.co.za/communicating-trust-in-uncertain-times/?utm_source=rss&utm_medium=rss&utm_campaign=communicating-trust-in-uncertain-times https://www.hewers.co.za/communicating-trust-in-uncertain-times/#respond Thu, 12 Mar 2020 14:12:00 +0000 https://www.hewers.co.za/?p=370 In this article on COVID-19 and how to manage a crisis, Neeran Naidoo assesses how best to communicate trust in a crisis.

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]]> https://www.hewers.co.za/communicating-trust-in-uncertain-times/feed/ 0 Values count when doing business in a reputational economy https://www.hewers.co.za/values-count-when-doing-business-in-a-reputational-economy/?utm_source=rss&utm_medium=rss&utm_campaign=values-count-when-doing-business-in-a-reputational-economy https://www.hewers.co.za/values-count-when-doing-business-in-a-reputational-economy/#respond Thu, 28 Nov 2019 14:17:00 +0000 https://www.hewers.co.za/?p=374 When values are infringed, corporations erode public trust and face reputation risk. Hewers CEO Neeran Naidoo takes stock of the damage.

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]]> https://www.hewers.co.za/values-count-when-doing-business-in-a-reputational-economy/feed/ 0 Forget finances, Old Mutual is set to pay dearly in the reputation stakes https://www.hewers.co.za/forget-finances-old-mutual-is-set-to-pay-dearly-in-the-reputation-stakes/?utm_source=rss&utm_medium=rss&utm_campaign=forget-finances-old-mutual-is-set-to-pay-dearly-in-the-reputation-stakes https://www.hewers.co.za/forget-finances-old-mutual-is-set-to-pay-dearly-in-the-reputation-stakes/#respond Thu, 05 Sep 2019 14:21:00 +0000 https://www.hewers.co.za/?p=380 The financial services giant Old Mutual set off on the wrong foot with the firing of CEO Peter Moyo. But, how are they managing the crisis?

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]]> https://www.hewers.co.za/forget-finances-old-mutual-is-set-to-pay-dearly-in-the-reputation-stakes/feed/ 0 Reputation Risk https://www.hewers.co.za/reputation-risk/?utm_source=rss&utm_medium=rss&utm_campaign=reputation-risk https://www.hewers.co.za/reputation-risk/#respond Wed, 01 Aug 2018 14:30:00 +0000 https://www.hewers.co.za/?p=384 Reputation is widely acknowledged as one of the most important corporate assets, but the most difficult to protect.

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]]> https://www.hewers.co.za/reputation-risk/feed/ 0 Unprepared boards play fast and loose with reputation risk https://www.hewers.co.za/unprepared-boards-play-fast-and-loose-with-reputation-risk/?utm_source=rss&utm_medium=rss&utm_campaign=unprepared-boards-play-fast-and-loose-with-reputation-risk https://www.hewers.co.za/unprepared-boards-play-fast-and-loose-with-reputation-risk/#respond Wed, 25 Jul 2018 14:46:00 +0000 https://www.hewers.co.za/?p=389 The vast majority of the value of companies today is in their reputational goodwill. The risk of losing this value is now acknowledged as the "risk of all risks".

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