Hewers Analytics

ResoFact™ – Reputation Risk Analytics Tool.

ResoFact™ is a bespoke proprietary tool for assessing and building a reliable reputation.

Assessing and managing your reputation

As a crisis communication and reputation risk management consultancy, Hewers saw the need for a mechanism that would give our clients the comfort of being able to accurately assess their reputations.

Reputation is the bond stakeholders have with an organisation. Reputation determines the level of collaboration that an organisation can expect in future from all interest groups. A good reputation is core to success as no business, organisation or country is an island. They all need collaboration from stakeholders. Reputation is based on perceptions. A good reputation encourages supportive behaviour like buying a company’s products and services, attracts talent and supports investment. These behaviours have direct implications for profitability.

That’s why we developed a state-of-the-art reputation measurement tool, ResoFact™. ResoFact™ is based on 15 years of research and helps to identify and mitigate risk, meet the expectations of interest groups, focus on issues that matter and build a sustainable reputation from the inside out.

An example of a ResoFact™ analysis

Example of a resofact reputation assessment

This example of a reputation risk analysis was performed for South Africa b​e​fore the ‘state capture’ ​period.

Using ResoFact™, Hewers’ analysis identified the risk to South Africa before it emerged.

Reputation risks are identified by taking an internal and external view of a​ country or company and identifying where external perceptions exceed internal experiences.

How do we measure reputation?

With ResoFact™ Hewers helps our clients manage their reputation on a fact-based platform that allows for an honest, authentic and sustainable way to grow and manage relations with interest groups. It removes the “guess factor” about what organisations believe about interest groups to one that is more reliable. We offer a holistic analysis of reputation with actionable tactics.

ResoFact™ is designed to provide actionable insights into organisations’ reputations. It establishes the level of support and uncovers the sources of this support. Organisations can then be developed in a way that builds continued collaboration and support and strengthens the bond with stakeholders.

The ResoFact™ reputation risk measurement tool identifies strengths to build on and red flags that require action.

Why choose ResoFact™ reputation risk management?

Most organisations don’t have a sound understanding of what their reputation risks are. Understanding reputation risks enables organisations to focus resources on where the risks are, establish mitigation strategies, and initiate appropriate action.

What ResoFact™ can do for organisations’ risk management

Identify and protect reputation pillars

Secure what your reputation rests on to mitigate risk.

Manage reputation risk

Avoid reputation crises and turn risks into opportunities.

Build reputation from the inside out

Create an organisation that is responsive to stakeholder expectations.

Communicate

Close the gap on misperception inside and outside the organisation.

ResoFact™ is available to Hewers clients only. Book a consultation to find out more.

Request a consultation to find out how ResoFact™ can help you.

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