“In a digital world where lies travel faster than truth, silence is not a strategy.” – Neeran spoke to News24 about the rise of disinformation.
How to respond when disinformation affects your brand
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Hewers
Neeran Naidoo.
Video: The effective apology
This extract on making “the effective apology” was part of a webinar presented by Neeran Naidoo to the IARCC.
Video: AI and Crisis Communication
This extract on “AI and Crisis Communications” was part of a webinar presented by Neeran Naidoo to the IARCC.
A botched apology is wasting a crisis
Everyone has to apologise at some stage. This article by Neeran Naidoo, Hewers’ CEO and Partner, deals with an effective apology.
Communicating trust in uncertain times
In this article on COVID-19 and how to manage a crisis, Neeran Naidoo assesses how best to communicate trust in a crisis.
Values count when doing business in a reputational economy
When values are infringed, corporations erode public trust and face reputation risk. Hewers CEO Neeran Naidoo takes stock of the damage.
Forget finances, Old Mutual is set to pay dearly in the reputation stakes
The financial services giant Old Mutual set off on the wrong foot with the firing of CEO Peter Moyo. But, how are they managing the crisis?